Kent Sierra Madre Men’s Comfort Bike
July 13th, 2010 | 
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Buy Kent Sierra Madre Men’s Comfort Bike Today !Mens Sierra Madre 26″ Shimano 21 speed C050 derailleur bike ~ For any service questions contact Kent at 1-800-451-KENT (5368) EST., for replacement parts, repair kits, tools and warranty information, (or) www.services@kentbicycles.comThe Kent Sierra Madre Men’s 26-Inch Comfort Bike has an 18-inch lightweight aluminum frame and is equipped with dual suspension to absorb shock and offer a smoother ride. The bike features a high-quality Shimano Revo Megarange Gripshifters and a 21-speed index which … more >> |
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This is not a review of this bicycle in particular but of Kent Bicycles in general.
This was supposed to be a great Christmas gift for my son. I will condense the story so not to bore anyone. Took bike out of the box and began minor assembly (petals, handle bar, front tire) no big deal except there was a missing nut for the front wheel (now a big deal as the weather is beautiful and my son wants his new bike)(who wouldnt!?!?!). Wait a week. Received incorrect parts (seriously????). Installed a matching nut from a friends old bike (problem solved). We took the bike outside, aired-up the tires and let him go(HOOORAY!!!). He rode approximately 50 ft and shifted down to 1st gear to climb back up a small hill and a horrible crunching sound was heard. The derailer(sp?)(the thing that changes gears on the rear wheel) caught on the spokes an now is twisted sideways and is lodged in the spokes. Called the manufacturer again. They said they would be happy to replace the damaged parts. I’m not a mechanic no do I intend to learn to be one. I can handle some assembly but if the factory can’t handle proper derailer installation, what makes you think I can????? I told them this was not acceptable and I would like to return this bike for a replacement. The person on the phone said someone would call me back “right away”. They have my phone number and address and they have made no attempt to contact me as of this note (I have waited a week). To sum it up, DONT BUY THIS BIKE!!! – DONT BUY ANY “KENT” BIKE unless you’re a mechanic and don’t mind fixing manufacturing problems.
Rating: 1 / 5
My recommendation is to avoid this product because of poor quality control, turning what could be an excellent bike into a junky, problematic one. The greatest positive of this bike is that it’s attractive in a low-key fashion, however, even that positive was marred by scratches in the pearly-white finish of the fork crown and a blistered
decorative decal on the downtube, from friction from the brake handle during shipping, because of inadequate packaging. Another reviewer has
reported the same damage on the downtube of her women’s version of the
Sierra Madre.
I will add more detail to this review as I can make time available. In the meantime beware of Kent bicycles, as I have in the meantime purchased another bicycle by Kent and discovered even greater junkiness.
Rating: 2 / 5
I love my Kent Bicycle. The welding on the bike is great.The bike looks like a $1000. or more Bike. Works great.
The craftsmen ship is excellant Great buy
Rating: 5 / 5
bike was ok. lots of cheap plastic parts. bike needs professional to assemble. rear gear cluster is loose on mine, dont want to waste time getting a “warrenty” will ride until it breaks.
Rating: 2 / 5
My husband is 6′ tall and about 260lbs. He fits on this bike just fine and he finds the ride comfortable. The handlebars are adjustable for reach and height which is perfect. The shocks worked great on the mean streets of New York as well as on the bike path. He’s had this bike for about 8 months now and it’s holding up to his size just fine.
Rating: 5 / 5